Open Positions

Top benefits await fun, dynamic individuals

As a leader in the online lottery gaming industry we are constantly expanding our team. We foster personal development and cultivate leadership in our home-grown talent. We are always on the lookout for fun, dynamic individuals with the ability to work independently and as part of our team.
Please see the listings for the positions currently available and send us your CV where appropriate. If you think you might be the right person for an opportunity not listed, please send us your CV anyways by email at:
careers@lotto-direct.com

Compliance Officer

Lotto Direct is recruiting for a compliance professional based in Malta to join our Compliance team. This is an exciting role to work on compliance requirements from reputable gaming jurisdictions but also on global licensing projects. The successful candidate will require proven communication skills to work with our global offices to support our global expansion.

 

Scope

Advise the organisation in complying with regulatory requirements and participate in licensing projects for new markets. You will be expected to have professional knowledge of AML and RG requirements in EU markets and recommend solutions to different stakeholders of the organisation.

 

Responsibilities

· Compliance with MGA and SGA regulatory framework with strong focus on AML, RG and compliant marketing requirements.

· Adhere to the compliance program whereby all the components required by gaming regulations are reviewed on a regular basis to confirm compliance thereto.

· Compile reports, data and other information as required by the regulatory authorities from time to time;

· Liaise with all stakeholders of the business to ensure adherence to all relevant market policies and guidelines;

· Monitor and review marketing adverts and publications.

· Participate in the regulatory process for new markets in cooperation with the country managers, marketing and technical teams

· Follow regulatory updates, and recommend changes in the company’s policies and procedures;

· Optimizing and executing new analysis methods from a compliance perspective

· Communicate with other team members on a regular basis;

 

Requirements

· Excellent command of both spoken and written English

· Ability to simplify regulations and standards and to communicate effectively with business stakeholders

· Minimum 1+ years’ direct working experience with an online gaming operator licensed in MGA and SGA jurisdiction

· University Degree (or industry equivalent certifications) in either corporate law, financial crime or compliance

· Willingness to learn about gaming jurisdictions outside EU

 

Plus

· Knowledge in Privacy

· Industry certifications (ACAMS, ICA etc…)

· In possession of personal/key role certificate/license in gaming jurisdictions such as UK and Malta

· Experience working with the online lottery messenger model

 

Benefits

· Work from home

AML Analyst

Lotto Direct is currently looking for an AML Analyst to join our growing team. Candidates interested may find more details regarding the position below.

 

Main responsibilities:

– Assist the Company in performing risk assessment of existing and new players, including building up personal and business profiles;

– Build statistic models to facilitate the assessment of estimated levels of players’ activity and affordability;

– Obtaining information on players’ Source of Wealth and expected Source of Funds as well as requesting and obtaining corroborating documentation when required;

– Conducting ongoing monitoring of players and transactions according to the respective level of risk;

– Evaluating and identifying suspicious behaviour, investigating and working together with other stakeholders to take the appropriate action according to the levels of risk, including assisting in the investigation and reporting of suspicious transactions;

– Serving as the escalation point for AML related inquiries;

– Assisting and/or conducting ad hoc requests from the customer service team, the VIP team, the Fraud Team and other relevant stakeholders;

– Contributing to designing, implementing and maintaining internal AML/CFT compliance manuals, policies, procedures and systems and being proactive in suggesting improvement to existing processes;

– Assist the Compliance department in the development of the AML training program and contribute to raise awareness among the stakeholders;

– Other duties and ad hoc requests as required by the business.

 

Requirements:

– Working knowledge AML/CFT EU and Maltese framework (5th AML directive, MGA guidelines, PMLFTR, FIAU Implementing Procedures);

– Good knowledge and understanding of AML best practices;

– Experience working in a regulated environment;

– 1+ years of experience in player verification, risk, Fraud, AML and KYC/DD processes within iGaming;

– Independent, proactive, detail-oriented and organized;

– Naturally inquisitive, analytical and able to highlight risks based on findings;

– Strong research skills;

– Ability to maintain high levels of confidentiality and data security standards

– Ability to multi-task and take initiative in all parts of the operation

– Willing to learn and improve

Plus:

– Familiarity with the Swedish AML framework;

– Familiarity with AML frameworks from other jurisdictions (EU and 3rd Countries);

– Familiar with Open Source Intelligence techniques;

Retention Agent

OTE up to 60K

Retention Agent will be in charge of carrying out outbound Retention to

  • Promote the company’s products and services
  • Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
  • Meet targets and deadlines, within a goal-oriented environment

Requirements:

  • Fluency in English
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1 year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call centre environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent communication

Sales Agent

OTE up to 40K

Key Responsibilities:

  • The representative will be in charge of carrying out outbound sales to potential leads
  • Promote the company’s products and services
  • Retention – continuous relationship management and cooperation with existing clients
  • Meet targets and deadlines, within a goal-oriented environment 

Requirements:

  • Good level of English and high level or native Spanish/English/Russian&French/Hindi 
  • Self-motivated and goal-oriented with a strong will to succeed
  • Proven experience in Forex / binary options / gaming – an advantage
  • Experience in online sales and/or telemarketing – an advantage
  • Excellent communication skills (verbal + written)
  • Team player attitude
  • Strong sense of responsibility
  • Successful conversion rate and sales
  • Attendance