Open Positions

Top benefits await, fun, dynamic individuals

As a leader in the online lottery gaming industry we are constantly expanding our team. We foster personal development and cultivate leadership in our home-grown talent. We are always on the lookout for fun, dynamic individuals with the ability to work independently and as part of our team.
Please see the listings for the positions currently available and send us your CV where appropriate. If you think you might be the right person for an opportunity not listed, please send us your CV anyways by email at:
[email protected]

Sales Agent

Key Responsibilities:

  • Carry out outbound sales to warm potential leads
  • Promote the company’s products and services
  • Be responsible for the relationship management and cooperation with existing clients
  • Meet targets and deadlines within a goal-oriented environment

Requirements:

  • Native/Fluent level of written and spoken English/ Spanish
  • Fearless attitude and a hunter mentality.
  • Previous working experience in a relevant sales positions for (1+) year such as ( online outbound sales, telemarketing, cold calling, door-to-door sales, or similar sales position with a proven sales targets & conversions rates record – an advantage
  • Results-driven and target-driven attitude
  • Team player attitude
  • PC Savvy

What’s in it for you:

  • Good basic salary and excellent commission structure
  • Training provided
  • Work in a hybrid model
  • Leading company in the field

Retention Agent

Key Responsibilities:

  • Carry out outbound retention to customers from the assigned market
  • Promote the company’s products and services
  • Retention – continuous relationship management and cooperation
  • Establishing Rapport through conversions of deals to customers
  • Retention of previous converted deals
  • Engagement and uplift sales to customers
  • Collaboration with compliance from a retention perspective
  • Meet targets and deadlines within a goal-oriented environment 

Requirements:

  • Bachelor’s degree.
  • Native/Fluent level of written and spoken English/ Spanish bilingual in other languages (such as French,German,Portugesse,Russian,Hindi,Arabic) is a plus
  • Previous working experience in a relevant sales/retention positions for (2-3+) years such as ( online outbound sales/retention, reactivation, account management, credit control, or position related to preventing cancellation of products, telemarketing, or a similar sales/retention position with a proven sales/retention  targets & conversions/retention rates record
  • Excellent communication skills (verbal + written) + ability to Establish Rapport with clients
  • Fearless attitude and ability to engage customers to action.
  • Results-driven and target-driven attitude
  • Team player attitude
  • Ability to remain calm and professional in stressful situations

What’s in it for you:

  • Good basic salary and excellent commission structure
  • Training provided
  • Work remotely
  • Work in a hybrid model
  • Leading company in the field

Information Security Officer

We are looking for an experienced and hands-on information security officer to design and enforce policies and procedures that protect our organization’s computing infrastructure from all forms of security breaches. You will be responsible for identifying vulnerabilities and working with different departments to resolve them, ensuring that our network and information assets remain secure.

Our ideal team member will have excellent analytical, communication and prioritizing skills with in-depth knowledge of best practices to prevent a wide range of security threats. You’ll often be asked to work independently in this role, but also to collaborate and communicate with all relevant departments as you promote and implement a culture of information security within the organization.

The position will consist of approximately 75% governance related responsibilities and up to 25% hands-on implementation of IT processes and controls.

In this role, you will be a Key Function holder responsible for the Network and Information Security of the Company vis-à-vis our regulatory authorities whilst reporting to the COO of the Group.

Information Security Officer Responsibilities:

  • Developing and implementing a comprehensive plan to secure the Company’s information systems
  • Taking ownership of the Company’s periodic information security audits and correction of any identified non-conformities/areas of improvement
  • Taking ownership of the Company’s risk and vulnerability work, identifying Identify acceptable levels of residual risk and assist with action plans, policy, and procedural changes for risk mitigation
  • Performing penetration tests to find any vulnerabilities
  • Monitoring network usage to ensure compliance with security policies.
  • Hands-on implementation of IT processes and controls (up to 25%)
  • Keeping up to date with developments in IT security standards and threats.
  • Collaborating with management and the IT department to improve security and correct any identified vulnerabilities.
  • Documenting any security breaches and conducts investigations, prepares recommendations, and follow up evaluation; and analyse patterns and trends. Where applicable, reporting to the relevant (regulatory) authorities.
  • Provision of training to the Company’s employees about threats and best practices for information security.

Minimum Qualifications:

A degree in computer science or a technology-related field and/or a minimum of 3 years experience in an information security role.

Knowledge, Skills and Abilities:

  • Experience in risk, compliance, and information security policy development.
  • Solid knowledge of information security regulatory requirements and standards such as ISO 27001 and PCI DSS
  • Experience in implementing IT processes and controls including:
    • Windows\Linux, virtualization environments
    • Active Directory and related components (LDAP, Kerberos), Office 365
    • Networking essentials – TCP\IP, DHCP, DNS, vLan, load balancing, firewalls, network switches
  • Excellent problem-solving, prioritizing, analytical and troubleshooting skills
  • Willingness to learn new technology and apply best engineering practices
  • Strong interpersonal skills and the ability to effectively communicate with all levels in the organization about various security measures.
  • Effective verbal and written communication skills

Preferences:

  • Experience with Backup and Monitoring tools (PRTG)
  • Experience with Scripting PowerShell, bash, c shell, etc.
  • Knowledge of laws and regulations relating to Data Protection including the General Data Protection Regulation 2018 (GDPR) and the Privacy and Electronic Communications Directive 2002 (ePrivacy Directive)
  • Professional information security certification (e.g., CISSP)

Head Of Finance

Purpose:

To support the Chief Financial Officer and departmental needs whist assisting in the management of the finance department.

Key Responsibilities:

  • Report to the Chief Financial Officer
  • Manage all accounting operations (hands-on duties relating to A/R, A/P, GL, bank reconciliations, intercompany movements reconciliations and revenue recognition)
  • Support in the month-end and year-end close process
  • Preparation of timely and accurate monthly group’s consolidated management accounts (including relevant KPIs)
  • Variance reporting, analysing trends and investigating discrepancies in a collaborative manner with the relevant teams
  • Assist in the preparation of the budget, forecasts and business plans
  • Ensure government statutory requirements and tax filings
  • Assist in developing business processes and accounting policies to maintain and strengthen the company’s internal controls
  • Liaise with Auditors
  • Additional operational finance duties as necessary

Requirements:

  • 3+ years of overall combined accounting and finance experience; preferably gained experience in a large accounting firm
  • Holds a recognised Accounting degree
  • IFRS knowledge
  • Ability to keep deadlines
  • Proficient in accounting systems and Microsoft Office applications, particularly in Excel is essential
  • Team player
  • Fluent in written and spoken English with good communication and interpersonal skills
  • Work independently and under minimal supervision

Retention/Sales Agent – Australian Market

Key Responsibilities:

  • The Agent will be in charge of carrying out outbound calls to the Australian Market
  • Promote the company’s products and services
  • Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
  • Meet targets and deadlines, within a goal-oriented environment

Requirements:

  • Native English
  • Additional languages would be considered an asset
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent communication skills (verbal + written)
  • Team player attitude
  • Ready to work night shifts