Open Positions

Top benefits await fun, dynamic individuals

As a leader in the online lottery gaming industry we are constantly expanding our team. We foster personal development and cultivate leadership in our home-grown talent. We are always on the lookout for fun, dynamic individuals with the ability to work independently and as part of our team.
Please see the listings for the positions currently available and send us your CV where appropriate. If you think you might be the right person for an opportunity not listed, please send us your CV anyways by email at:
careers@lotto-direct.com

Sales Agent

Lotto Direct has enjoyed considerable success in key markets across Europe and around the world, and is looking to add to its team as it gears up for further growth in 2019 and beyond.

We can offer you quality leads and a great work environment and great opportunities for growth and the possibility to earn a very good salary through commissions.

Responsibilities

– The Sales Agent will be in charge of carrying out outbound sales to warm potential leads

– Promote the company’s products and services

– Meet targets and deadlines, within a goal-oriented environment

– Retention – continuous relationship management and cooperation with existing clients

Requirements

– Native or a very high level English speaker 

– Fluency in Russian, French and/or Spanish will be considered an asset

– Self-motivated and goal-oriented with a strong will to succeed

– Proven experience in Forex / binary options / gaming / online sales and/or   telemarketing is an advantage

– Strong sense of responsibility

– Capable to reach targets based on call centre plan

– Excellent communication skills (verbal + written)

– Successful conversion rate and sales

– Team player attitude

AML and Compliance Assistant

Main responsibilities:

  • Assisting the Company in the fulfilment of the AML requirements set forth by the relevant regulatory authorities across different jurisdictions;
  • Performing risk assessment of existing and new players, including building up personal and business profiles;
  • Building up statistic models to facilitate the assessment of estimated levels of players’ activity;
  • Obtaining information on players’ Source of Wealth and expected Source of Funds as well as requesting and obtaining corroborating documentation when required;
  • Conducting ongoing monitoring of players and transactions according to the respective level of risk;
  • Evaluating and identifying suspicious behaviour, investigating and working together with other stakeholders to take the appropriate action according to the levels of risk, including assisting in the investigation and reporting of suspicious transactions;
  • Serving as the escalation point for AML related inquiries;
  • Assisting and/or conducting ad hoc requests from the Responsible Gaming department, the VIP team, the Fraud Team and other relevant stakeholders;
  • Contributing to designing, implementing and maintaining internal AML/CFT compliance   manuals, policies, procedures and systems and being proactive in suggesting improvement to existing processes;
  • Assisting Compliance department in the development of the AML training program and contributing to raise awareness among the stakeholders;
  • Other duties and ad hoc requests as required by the business.

Requirements:

  • Working knowledge AML/CFT EU and Maltese framework (4th AML directive, MGA guidelines, PMLFTA and Regulations, FIAU Implementing Procedures);
  • Good knowledge and understanding of AML best practices; 
  • Experience working in a regulated environment;
  • 1+ years of experience in player verification, risk, Fraud, AML and KYC/DD processes within iGaming;
  • Independent, proactive, detail-oriented and organized;
  • Naturally inquisitive, analytical and able to highlight risks based on findings;
  • Strong research skills;
  • Ability to maintain high levels of confidentiality and data security standards
  • Ability to multi-task and take initiative in all parts of the operation
  • Ability to learn new technology/systems/applications quickly,

Plus:

  • Familiarity with the Swedish AML framework;
  • Familiarity with AML frameworks from other jurisdictions (EU and 3rd Countries);
  • Familiar with Open Source Intelligence techniques;

Retention Agent – Spanish/French/English Market

Responsibilities

The Retention Agent will be in charge of carrying out outbound Retention to:

Promote the company’s products and services

Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)

Meet targets and deadlines, within a goal-oriented environment

Requirements

-Fluency in Spanish / French / English-

-Self-motivated and goal-oriented with a strong will to succeed

-1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments

-Capable of reaching daily/weekly/monthly targets based on Retention Agents plan

-Excellent communication skills (verbal + written)

-Team player attitude