Key Responsibilities:
- Carry out outbound retention to customers from the assigned market
- Promote the company’s products and services
- Retention – continuous relationship management and cooperation
- Establishing Rapport through conversions of deals to customers
- Retention of previous converted deals
- Engagement and uplift sales to customers
- Collaboration with compliance from a retention perspective
- Meet targets and deadlines within a goal-oriented environment
Requirements:
- Bachelor’s degree.
- Native/Fluent level of written and spoken English/ Spanish bilingual in other languages (such as French,German,Portugesse,Russian,Hindi,Arabic) is a plus
- Previous working experience in a relevant sales/retention positions for (2-3+) years such as ( online outbound sales/retention, reactivation, account management, credit control, or position related to preventing cancellation of products, telemarketing, or a similar sales/retention position with a proven sales/retention targets & conversions/retention rates record
- Excellent communication skills (verbal + written) + ability to Establish Rapport with clients
- Fearless attitude and ability to engage customers to action.
- Results-driven and target-driven attitude
- Team player attitude
- Ability to remain calm and professional in stressful situations
What’s in it for you:
- Good basic salary and excellent commission structure
- Training provided
- Work remotely
- Work in a hybrid model
- Leading company in the field
